Ordered a 14k 14g by 1/2" barbell for my tongue and it arrived quickly and with not defects at all. Something about the real gold just makes it so much better. Inside threads were perfect and it hasnt had any issues with 3 days or wearing it. Great company, good shipping times, and a great product. Ill order more through them again for sure.
HI Mylaine, We're sorry to hear this. I have reached out to you via the email you used at checkout. We will repair this piece, at no cost to you. We understand the inconvience this has caused, we will be sure to get the piece back to you in the quality you expect. -Dawn
The diamond heart hoop, the sunburst, the hoop with angel wing charm and the olive branch were even nicer than I imagined. The box chain is a great bonus. They’re perfect and excellent quality.
I posted review about flux hoop L nose ring. After posting my review I was contacted by customer service rep Dawn!! Who acknowledged my concern and offered for return and exchange. Who was also kind enough to waive 15%restocking fee.. since each piece jewelry is custom made. For a small business to offer such a discount is big gesture and really appreciate that. Such business ethics are admirable. Although t jewelry was not what it showed in the picture, it is comfortable and I would say something unique. Definitely will be shopping again and I recommend fresh trends for your custom made jewelry. Thank you dawn !! :)
Defective jewelry. Sent back, Was sent new pair that looked obviously different in many ways … thick longer etc and also defective. Wouldn’t screw tight to close.
Hi Gloria, We're sorry to hear this. We're currenly working on a solution for this issue. We have been in contact with you via the email you used at checkout.
Defective . Doesn’t screw tight. Sent it back, got a new pair. They looked different thicker and longer and also defective. Had to file claim with bank
I love the amethyst almost matches my hair! The quality is great, the amethyst looks secure and it doesn't snag on anything.
I am extremely happy with this sparkler! I wanted something more discreet and this certainly fit the bill! It really sparkles without being too large. It is top quality! I love the fact that Fresh Trends offers the option to customize your pieces. That is exactly what I did to make sure the piercing would fit perfectly and I was not disappointed! I also love the fact that Customer service is very responsive and professional. They were quick to answer all my questions and I felt confident when I placed my order that I would be getting just what I wanted. I have ordered 3 pieces of jewelry so far and each time the service was top notch. They keep you posted from the time you order to delivery. The jewelry arrives packaged beautifully and they don’t leave you guessing on how to care for the jewelry. Honestly , they exceeded my expectations! I will continue to order all my pieces from them! They have definitely gained a loyal customer!
My entire life, my mother absolutely loved flowers. She died a year ago and on Her birthday this year I wanted to do something special to honor her. I decided that this nose ring would be some thing that I could purchase and always have in my nose in honor of my mom. It is absolutely stunning; I get compliments on it all the time.
I am very pleased with my L shape , yellow diamond nose stud. It’s very noticeable, I have the 3mm size, not for a person who doesn’t want to get noticed
I love it!! Very sparkly and the fit is perfect. But be extra careful when washing your face with a washcloth or it might snag on the diamond and come out.